CallWorks NG9-1-1 System



Call Taking, Dispatch, and Mapping in One Solution
You know the challenges ahead won't end with Next-Generation 9-1-1. Unfortunately, many vendors you rely on today would have you believe that simply installing a Voice over Internet Protocol (VoIP) based solution prepares you for NG9-1-1. CallWorks understands that isn't the case.

CallWork's state-of-the-art solution is the only natively integrated, browser-based, dispatch-centric design in the industry. Using the latest software design and telephony technologies, our native i3-compatible application manages the receipt of emergency calls and seamlessly dispatches a response with a simpler, easier-to-use workflow approach and user interface designed to work the way you do, today. CallWorks was founded with a simple focus ... build a world-class application that enhances the benefits derived from seamless support and utilization of the latest telephony, Internet and mobile standards while adhering to critical legacy standards from yesterday.

Gloucester County 9-1-1 Selected CallWorks When Upgrading to NG9-1-1

Director of 9-1-1, Tom Butts explains why Gloucester County selected CallWorks for NG9-1-1 solutions.